Who we are
Privacy Policy
At Speed Glass & Glazing Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This privacy policy outlines how we collect, use, and protect your data in compliance with relevant regulations and industry standards.
1. Information We Collect
We collect personal information to provide you with our services effectively. This may include:
- Contact Details: Name, email address, phone number, and address (service area).
- Service Details: Information about the services you request, including property details for glass repair or replacement.
- Payment Information: Billing details and payment method (processed securely).
- Website Data: Cookies, IP address, and browsing behavior to improve website functionality and user experience.
2. How We Use Your Information
Your information is used strictly for the purposes outlined below:
- To provide and manage our services, including bookings, quotes, and follow-ups.
- To process payments and issue receipts or invoices.
- To improve our services and website functionality through analytics.
- To communicate with you regarding inquiries, updates, or promotional offers (if opted-in).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who assist in delivering our services, such as payment processors.
- Legal Compliance: Authorities if required by law or to protect our legal rights.
4. Data Security
We prioritize the security of your personal information by:
- Using encrypted channels for payment and data transfers.
- Storing data on secure servers with limited access.
- Regularly updating our systems to prevent unauthorized access or breaches.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request a copy of the personal data we hold about you.
To exercise your rights, please contact us at sales@speedglazing.co.uk.
6. Cookies Policy
Our website uses cookies to enhance user experience and track website performance. You can control your cookie preferences through your browser settings.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
📞 07535135005
📧 sales@speedglazing.co.uk
🌐 speedglazing.co.uk