At Speed Glass & Glazing Ltd, we are committed to delivering professional, reliable, and efficient glass repair and replacement services to all our customers. Below are the key conditions that define our service practices to ensure transparency and mutual understanding:
1. Service Area
Our services are available within London area and surrounding areas. As a service area business, we do not operate from a physical storefront. Instead, we come directly to you, ensuring convenience and prompt response times.
2. Booking and Scheduling
- Appointments must be booked in advance, either via phone at 07535135005 or through our website at https://speedglazing.co.uk/.
- Emergency services are available 24/7 and prioritised based on the nature and urgency of the issue.
3. Payment Terms
- Full payment is required upon completion of the service unless otherwise agreed.
- We accept Cash and Credit/Debit cards.
- Quotes provided are based on the information given by the customer and may be subject to change upon inspection.
4. Materials and Warranty
- We use high-quality materials for all repairs and replacements, ensuring durability and safety.
- Warranties are provided for specific services and materials. Details will be discussed during the consultation.
5. Limitations of Liability
- We are not responsible for issues arising from pre-existing damage not disclosed at the time of service.
- Service guarantees do not cover damage caused by misuse, extreme weather, or third-party interference.
6. Customer Responsibilities
- Customers must ensure clear and safe access to the site where services are to be performed.
- Any obstructions or safety concerns must be addressed before our technicians arrive.
7. Cancellations and Rescheduling
- Cancellations or rescheduling must be communicated at least 24 hours in advance.
- Late cancellations may incur a fee, as specified in the booking confirmation.
8. Service Guarantees
- We aim to provide 100% customer satisfaction. If you encounter any issues with our services, please contact us within 15 days to address your concerns.
For further details or to discuss your specific needs, please contact us directly. By using our services, you agree to these conditions, which are designed to ensure the highest level of professionalism and customer satisfaction.
Contact Us:
📞 07535135005
🌐 speedglazing.co.uk